REDSTONE

Please describe your company and your position there.

Marketing director

For what projects/services did your company hire REDSTONE, and what were your goals?

Our main goal was to create a new modern site that would differ significantly from others. Specialists from the REDSTONE company coped with the task by all 110%.

How did you select REDSTONE and what were the deciding factors?

We chose the company to develop on several criteria: knowledge, experience in implementing similar projects in the field of construction, recommendations. The company fully met our criteria for detailed selection.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The whole project was divided into 4 stages: design approval, layout, software, and official launch. The project implementation period was 3 months. Our web site was developed on the WordPress platform

How many people from the vendor's team worked with you, and what were their positions?

There was one person from the company who was in constant communication on the project and acted as a senior project manager.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are completely satisfied with the work done for us by specialists from REDSTONE. We plan to continue working with them on projects to develop our business

Describe their project management style, including communication tools and timelines.

The senior project manager of the REDSTONE company used the Scrum method of project management. We were satisfied with the method he used. All processes were transparent and met the agreed deadlines.

What did you find most impressive or unique about this company?

high level of communication and ability to work effectively in a team

Are there any areas for improvement or something they could have done differently?

- We tend to assume that the developers at REDSTONE work at a very high level. We recommend working with them.

Please describe your company and your position there.

CEO & Founder of Peeklogic Salesforce Development Company

For what projects/services did your company hire REDSTONE, and what were your goals?

1. Design and Develop our company web site www.peeklogic.com
2. Design and Develop our Clients Web site
3. Design of our products presentation materials

How did you select REDSTONE and what were the deciding factors?

As per recommendation from their clients. Deciding factors were high quality for both web design and development as per other RedStone client's recommendation.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

1. Design and Development of our web site breaking into few stages:

• Design - Review, design changes and approval
• Web Development broken into few stages(Home page, Services pages, Portfolio pages, Product's pages, other pages)
• Testing/bug-fixing and acceptance stage
• Move to production

2. Design and development of our client's web site

• We passed through the same stages as mentioned above

How many people from the vendor's team worked with you, and what were their positions?

We communicated with CEO and CTO, and sometimes with the designer. Communication was smooth with quick turn around

Can you share any measurable outcomes of the project or general feedback about the deliverables?

- Closure rate for incoming leads increased by 60% - Web site bounce rate got improved by 30% - SEO by different metrics got improved by 30% in average

Describe their project management style, including communication tools and timelines.

We filled brief questionnaire, had just a few meetings, all other communication was handled via chat. RedStone designed and developed what we liked from the first attempt and we did not have any back and forth

What did you find most impressive or unique about this company?

Quality is really on the TOP level for both Design and Web Development!

Are there any areas for improvement or something they could have done differently?

It was a first-class service. We did not see anything that could be improved.

Please describe your company and your position there.

“Pizza Letta” is a pizza bakery & delivery service. It was found in 2018 in Lviv, Ukraine. At the moment, we have 2 bakeries within one city with 78 workers on board. Pizza Letta is a well-known brand & our product appears to be the most delicious pizza around the town.

We produce & deliver nearly 600 pcs per day. My name is Andrew Ivanov, I am the Operations Manager. One of my main tasks is the control and communication on the implementation of works in the field of SMM, CRM and website.

For what projects/services did your company hire REDSTONE?

We were forced to find new web developers for our pizza delivery, since the previous site was not flexible to use. Any adjustments we had to wait for a months, the reason was that the previous contractor developed our site on Ruby.

And all the changes we needed to make, we had been waiting for them for a long time and they were expensive for us. And it was these costly and long-awaited factors that made us look for new programmers.

What were your goals for this project?

When we started looking for specialists, we had the following developer requirements:

• The site should not be visually different from the old one, and the style of the brand should be saved.
• The site should be flexible to innovate and adjustments.
• The site should be easily accessible for integration with third-party CRM products
• All planned changes to the site should be made in a short time and be of good quality.

How did you select this vendor?

REDSTONE company was recommended to us by our company owner’s friend, who was highly satisfied with their work on the website for his café chain “Lviv’s croissants”.

Describe the project and the services they provided in detail.

With REDSTONE team is very comfortable to work. All the wishes we voiced, they fulfilled, and we have never heard that it is not possible. They came up with a very cool idea with a visualized pizza designer, and with this advice we became the first company in the Lviv market to have this functionality on the website.

They are also very detailed and responsible for their tasks. Such as, when I asked to change the page template after we approved it, they drew it in a short time and launched it on the main version of the site.

What was the team composition?

5 specialists were involved to work with us. I solved almost all the questions directly with the project manager in telephone mode or in meetings. We used different communication channels (viber, email, meetings, phone calls). In my opinion this is not a template solution, as I could call at 9pm and inform that I want to make some changes, and my appeal was easily accepted.

The moment when we were sent technical documents (audits, recommendations) was very comfortable. When owners of our company didn't understand some things, the project manager (Alexander) came to our office and explained everything very simply, which had a great influence on making a quick decision.

Can you share any information that demonstrates the impact that this project has had on your business?

Creating this site gave us the opportunity to sell pizzas of different diameters, namely 30cm. After we introduced this option the number of pizzas sold increased by 40%, and this result exceeded our expectations. I cannot disclose the amount of money as it is a trade secret.

How was project management arranged and how effective was it?

As for me, the basis of project management is communication, and in REDSTONE there are no communication problems at all. Compared to the previous contractor, whose task could have been a week left unprocessed, these guys respond to the request within 30 minutes, and it is very convenient.

As I described above, the main source of communication is Viber and Email. No delays have been reported for REDSTONE at this time, all tasks are completed within clearly stated deadlines. There was one force majeure at the launch of the site, our site "lay down" but guys reacted instantly and 5 minutes after the appeal our site was working again.

What did you find most impressive about this company?

What is most striking is the clarity and responsible attitude to work. There are very few such criteria on the market right now. This is the moment when you are not worried about whether the changes will be made in time, since the entire department can wait for the ad campaign to run.

Are there any areas for improvement?

In my opinion, this company is a market leader, and in my experience of working with them, I have nothing to offer for improvement.

Please describe your company and your position there.

Vinyl Club is shop which sell vinyl records and electronics for listening vinyls. I am the director of this store and a co-owner. Our company was founded in 2017.

When we opened the store, there were about 10-20 people in Lviv who were interested in vinyls. Today, our clients include most of the local youth, well-known musicians, actors and other cultural and political figures. We are actively developing it, as we see a good perspective in this area.

For what projects/services did your company hire REDSTONE?

A few month later, we realized that it was time for us to go to a wider level of sales and started looking for a company that could create a website for us. There are always over 2,000 items in our store with a unique barcode and unique features that belong to individual vinyl albums and players.

All this information is always in our merchandise accounting database and it is very inconvenient to move all these goods manually to the site, so it was important for us to create a site that would be synchronized with our accounting database and display an up-to-date list of goods.

What were your goals for this project?

The main tasks facing the creators of the site were as follows:

1. Full synchronization with the base in real time;
2. Minimize the risk of a situation where a purchase in a physical store did not lead to updating information on the site;
3. Creation of broad search filtering functionality;
4. Creating not just an online store, but a complete database of all vinyl, which can be used as ukrainian version of popular competitors.

How did you select this vendor?

This company was recommended to us by another company that has worked with Redstone for a long time already. At the time of the start of work between Vinyl Club and Redstone, part of the team was already familiar with the company and its work, as they worked with them on other projects.

Describe the project and the services they provided in detail.

From the beginning, the company gave us a clear understanding of what we will get as a result. There have been many meetings that discussed the mechanism of the site, its content, design and the process of importing files from our product database (1С).

It should be added that two teams of programmers worked on our site - one team of Redstone and the other - programmers from the company working with 1C program. It is no accident that the past time was used against the second team, because the work of the Redstone team revealed an unacceptable weakness of the team of 1C programmers.

Despite the fact that a team of 1C programmers constantly hampered the work process - Redstone always did their job flawlessly, and sometimes - not only their work, but also corrected the mistakes of 1C programmers.

We saw a radically different approach to doing the job and were forced to stop working with the second team (1C). We work with the Redstone team to this day.

What was the team composition?

The team that worked on the project consisted of 6 people - manager, designer, art director, two programmers, html coder.

Can you share any information that demonstrates the impact that this project has had on your business?

After launching our site, sales did not rise immediately. But we continued to receive tips from Redstone that helped us promote our site. In a few months, sales on the site have increased several times and now we continue to introduce new features and expand product categories.

Thanks to the site, we were able to compete with stores in other cities of Ukraine, because before that our store was known mostly in our city.

Our website works fast and quality. Its structure is unique and much more convenient than the sites of our competitors. We can confidently say that our site is unique in Ukraine in the field of vinyl sales.

How was project management arranged and how effective was it?

The whole process was organized by project manager who was the liaison between us as a customer and a team of programmers. We always received clear answers to our questions. All deadlines were adhered to.

The manager was always in touch and, most importantly, not just doing what we asked, but always presenting ideas based on his experience with similar projects.

What did you find most impressive about this company?

What impressed us most was the client approach to this company. After the site was created, detailed training on its use was conducted. Redstone taught us how to properly fill a site, how to manage it, and explained even the size of the images for individual sections.

Rest assured: if you have never run your company website before, REDSTONE will help you! After each update, a detailed user guide was sent to us.

Are there any areas for improvement?

I have no tips for improving Redstone. Our company have worked with Redstone and will continue to work.

We appreciate our cooperation and are ready to recommend this company to others.

Please describe your company and your position there.

HR & Communication Director at T.B. Fruit company. T.B. Fruit is a vertically-integrated group of companies with the closed production cycle. the main business of our company is processing of fruits, vegetables. We are the biggest producer of juice concentrate in the world. The Group includes also transportation and engineering businesses.

For what projects/services did your company hire REDSTONE?

In 2016 was founded new company T.B. Pack – Ukrainian producer of pallets, certified by EPAL and IPPC. And the challenge was to tell people about this, and create logo and website. For this task we hired REDSTONE company. After successfully logo and website development, they have created mobile application for more easily clients communicate with us.

We were pleased with their work, and hired them for few more projects. One of them new website for Galicia TM juices and after to make digital advertisement. The challenge was to tell people about production, advantages and values, of the product thereby increase sales.

What were your goals for this project?

Understandable and functional websites. And convertible advertisement.

How did you select this vendor?

We held a tender. REDSTONE were the best in our opinion.

Describe the project and the services they provided in detail.

If we are talking about websites, the process have started with meetings, where we made deep discussion what we need and our goals. After guys gave us their ideas, structure and mockups. Right after provided design, custom illustrated elements, made presentation for us.

After we approved, REDSTONE started to develop and in the end run on hosting and provided us full access, and documentation how to use their simple admin panel. In digital advertisement all started with meetings too, where guys gave us few concept how we can move on. After we approved one of them, they implemented it from the very beginning.

All started from preparing by REDSTONE all materials: design banners, creating 4 new videos for ads, making articles and new promo web page. The advertisement was successfully run in social networks, target websites, video platforms. All the time we were updated with report how everything moving on, and were able to gave our corrections.

What was the team composition?

All the time, we made communication with 2 managers. But in process were also involved few designers, developers, testers, copyrighters, video makers etc.

Can you share any information that demonstrates the impact that this project has had on your business?

Thanks to websites we received ability to show people information about our products, company, news and get important feedback from our clients. During digital advertisement and after it has been finish, we received better sales.

How was project management arranged and how effective was it?

The management was always in touch and helped to fulfill all our wishes. Gave us fresh ideas, during their experience, found right resources and always kept deadlines.

What did you find most impressive about this company?

We have been working with REDSTONE for a long time, and continue wotking with them. The most impressive is their high level of performance, regardless of the level of tasks. And their responsible approach on all our wishes.

Are there any areas for improvement?

Everything is fine at the moment, everything is clear and without pitfalls. We are pleased with our cooperation and already hired REDSTONE for new T.B. Fruit website development.

Please describe your company and your position there.

I'm marketing manager at one of the leading pizza delivery services in Lviv - La Piec. One of our key benefits is the speed of delivery and the quality of our product.

For what projects/services did your company hire REDSTONE?

Given that our business is fast delivery, we needed a quality website that is the basis of our business.

What were your goals for this project?

Our previous website did not do its job. It worked slowly and had no user-friendly interface, which caused us to lose many orders. Also we was needed to have integration with our internal system.

How did you select this vendor?

We have reviewed several agencies, selected REDSTONE based on good recommendations from previous clients, having analyzed their works and their huge experience.

Describe the project and the services they provided in detail.

We made few meetings with guys. On the basis of which our main goals and priorities have been identified. REDSTONE offered mock-ups and wireframes.

After their approval, the site design was developed, on the basis of which a program part with a convenient admin panel was built.

The next step was integration with our internal system and the user's cabinet. Everything happened according to the deadlines. And now REDSTONE is engaged in the support of our site.

What was the team composition?

A team of several people was involved in the project. Project manager - who keept us always updated about proccess. Designers - who propose fresh solutions. Few developers and quality engineer - who made their magic.

Can you share any information that demonstrates the impact that this project has had on your business?

Website is our main business tool. After redesigning the site, we increased the number of orders, received good feedback from our customers, were able to use our internal system, which accelerated order processing and led to the expansion of our business.

How was project management arranged and how effective was it?

Project manager kept us up to date with all the time, was always on touch. Contributed to deadlines and took into account our wishes.

What did you find most impressive about this company?

They produced high-quality work with a fresh design, and they were good about communication and deadlines.

Are there any areas for improvement?

All fine. REDSTONE know their job and we are continue to working with them.