Belitsoft

Please describe your company and your position there.

Cook Land and Realty is a subsidiary company of Cook Auction Co. Cook Land and Realty specializes in real estate sales. I work in technology development.

For what projects/services did your company hire Belitsoft, and what were your goals?

We hired them to develop the front end design for our new website.

How did you select Belitsoft and what were the deciding factors?

We selected them through a mutual connection.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The web designer used Figma to display the designs for us. She would develop the designs and we would have weekly meetings to discuss our thoughts.

How many people from the vendor's team worked with you, and what were their positions?

We worked directly with two employees. They were the Business Developer and the Web Designer.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Although the site has not been fully developed, we expect more user retention upon development.

Describe their project management style, including communication tools and timelines.

We would have weekly meetings on Zoom to discuss the design. Figma was used to display the designs.

What did you find most impressive or unique about this company?

I enjoyed the speed at which designs were implemented. We received exactly what we wanted within the time we expected.

Are there any areas for improvement or something they could have done differently?

I have no complaints. All worked very well.

Please describe your company and your position there.

I was a founder and the CEO of HotelsBI. HotelsBI provided BI system for hotels.

For what projects/services did your company hire Belitsoft?

Development of front end, back end and DB

What were your goals for this project?

Decrease costs for development and increase the team on demand.

How did you select this vendor?

We did a pilot project which was very successful.

Describe the project and the services they provided in detail.

1. Developed front end based on our design 2. Developed backend and DB based on our specifications.

What was the team composition?

We worked directly with 3 developers which were provided by Belitsfot.

Can you share any information that demonstrates the impact that this project has had on your business?

I highly recommend working with Belitsoft. they're very professional team.

How was project management arranged and how effective was it?

The project was fully managed by us, we used Jira for task tracking.

What did you find most impressive about this company?

Their professional approach and the technical level of their developers

Are there any areas for improvement?

They are great!

Introduce your business and what you do there.

I’m the managing director of Lightmaker Lotto, a mobile lottery solutions service.

What challenge were you trying to address with Belitsoft?

We needed a partner to develop a digital wallet for us.

What was the scope of their involvement?

They developed a digital wallet that enables consumers to place money into their account from a number of different sources. It could be an agent in the street, a bank, online with a credit or debit card or a bank transfer, and then use that money to purchase their tickets. They would also receive their winnings into that account and be able to extract money from it.

We brought them in after we had started to develop the product. They were supplementary to our in-house team. We scoped it out with the client. We’d gotten a statement of work. We’d started to wireframe the project, but when it came to actually creating the digital wallet, we felt our current team didn’t have the necessary skillset to look at it in detail. We reached out to them to provide us with someone who had that relevant experience. We provided the financial institutions that we wanted to connect to and it was a matter of Belitsoft communicating with those institutions, with their development teams, connecting to their APIs, making sure that we had the wallet developed to a secure level as well.

When someone actually transferred money to the wallet, it was automatically turned into gaming credits. We weren’t actually receiving cash into the account because that would have required us to get a banking license. When someone won money, it was paid into a sub-account for the customer and it sat there until they either bought more gaming credits with it or they requested a payment through one of a number of outfits.

What is the team composition?

There was one developer. My main point of contact was the account manager. They presented us with three possible candidates and we interviewed them and chose the one we took on. It was all very efficient. All three could have done the job, but one was just outstanding.

How did you come to work with Belitsoft?

We were working with another company in Ukraine who we had a number of developers working for us. Our lead developer reached out to a few friends in the industry to find an organization that he thought would be able to get the right person for us to develop this internal digital wallet.

How much have you invested with them?

We’ve invested $100,000.

What is the status of this engagement?

We started working together in January until December 2017.

What evidence can you share that demonstrates the impact of the engagement?

As soon as we started to work with them, they had an immediate understanding of what it was we were trying to do. They fit in with our current development team pretty seamlessly. There was no lost time in getting up to speed. They were completely on the case on day two. They were a great support all the way through. Even when we needed someone to fill in for another member on sick leave, they were able to step up to the plate and do that.

The customer is very pleased with the product. There were a number of changes along the way and we were able to accommodate those pretty easily. The country we were dealing in was Nigeria and they have a general lack of trust for banks. They’re a cash economy. The general feedback that we got was that this product changed people’s minds. They actually started to believe that a digital wallet might be the way to go forward because it was so easy to use and was so responsive. Every action that they did, they got an SMS message confirmation and an email. It was simple to use. It was straightforward and people understood it. They had a complete track record of all their transactions available to them 24/7 and they trusted it. It couldn’t have gone better.

How did Belitsoft perform from a project management standpoint?

We were very clear at the beginning that all the team members had communicate in English. All team members were proficient English speakers and writers. We never had any communication problems. They always delivered on time and in budget. Our day to day contact was with the senior developer.

What did you find most impressive about them?

They had speed of understanding the project and the deliverables. They were right on the ball. Their grip of the project was quick and efficient. They did what they said they were going to do.

Are there any areas they could improve?

No, there’s nothing I could point out that would make a huge difference.

Do you have any advice for potential customers?

Whatever the project is that you’re looking to engage them on, have it completely scoped out to start with so there’s no ambiguity in what it is you want them to do.

Introduce your business and what you do there.

I am the director at Pooka&co Ltd., an Edinburgh based company that specializes in web design and development using open source technology.

What challenge were you trying to address with Belitsoft?

I was running the business by myself, and while I had some experience integrating websites for my clients, but no real high-level skills. I was looking to fulfill those knowledge gaps, but also help take on slightly larger projects than I could on my own.

What was the scope of their involvement?

Belitsoft has worked with us on many projects over the years, but they initially provided me with a junior developer who had good experience in PHP, JavaScript, and great experiences with databases. He went on to learn WordPress and worked on some of the higher-level development goals we had for projects. 

The work we have done together has been a lot of client work, and it really has been more about the level of the programming work that needs to be done. I will often work to do a lot of the frontend integration and then get the Belitsoft developers involved to do the more complicated heavy-duty coding on the project.

What is the team composition?

We worked mainly with one person until he left and went onto other projects. Since the end of last year, Belitsoft has been very good about recruiting another developer for us who was suited to us and fit our requirements. They made sure there was an overlap between developers and covered the cost of that transfer of knowledge and skills.

How did you come to work with Belitsoft?

I found them through a colleague who ran another web development business here in Scotland. He had been worked with Belitsoft as well as other offshore developers, but seemed to have very good results from Belitsoft and suggested I contact them. They were the first offshore development company I contacted and I decided to work with them.

How much have you invested with them?

We spend around $20,000 per year. We have been able to increase or decrease the hours depending on our workload which has been very useful for us. We started with a junior developer and over time, as his skills improved, the cost increased over the years because of that as well.

What is the status of this engagement?

Our ongoing engagement with Belitsoft began in 2012.

What evidence can you share that demonstrates the impact of the engagement? 

The biggest impact it has had on my small business is the ability for me as a business to appear larger than I am. It is really myself and a few freelancers and contractors that I work with, but the developers I have worked with at Belitsoft have always been very good at directly working with the client. I have been able to step out of the loop sometimes when there has been client support that has needed to be done. I am comfortable putting the developers from Belitsoft directly in contact with the client because they are also very thoughtful and mature in the way that they interact with clients as well. 

Our projects have come together really well. The first developer we worked with was willing to go above and beyond in learning new skills for us. He would go off and do some training himself, looking through WordPress forums expanding his own knowledge of the software as well. Our relationship grew over time and we were able to take him on for additional hours as our business grew.

How did Belitsoft perform from a project management standpoint?

Belitsoft’s project management has worked perfectly for the engagement we have. It is quite rare that I would have to get in touch with the project manager because of a problem. There would be occasional communication issues, but overall they do a good job.

The Belitsoft team is very approachable. We worked over Skype and sometimes I would be struggling with a technical problem, and I would message Belisoft on Skype. They are always patient and explain what I was doing wrong. I was able to improve my PHP and JavaScript skills because of this.

What did you find most impressive about them?

I find it reassuring to work through Belitsoft because I know that whatever happens with the individual developers, they have always been very good at finding replacement developers that meet our needs and also good at scaling them up. There is that project management in place locally which takes things off our shoulders.

There has always been good planning and help from the managers at Belitsoft. It is good to have those management structures in place for the developers we work with. Whenever there has been a problem, they have been very quick to get involved and sort it out for us.

Are there any areas they could improve?

I think they could be a little more hands-on, and it is probably because I don’t get in touch with them as we are usually very happy customers. Project managers checking in month to month would be appreciated. They have always been very responsive to any issues that have arisen.

Another small issue was around estimating the time a project is going to take, which is always a really difficult thing to do. There have been cases where Behlisoft has gotten that wrong and it ends up being costly. I went to the project manager and let them know we need to communicate better and they adjusted accordingly.

Do you have any advice for potential customers?

Make sure you find the right developer for you. Not just in terms of the skills, but more in terms of the working relationship. I have always worked really closely with the developers we have had from Belitsoft which has always worked out really well. Initially, it can be a bit difficult getting to know someone when your only contact is through your daily text chat on Skype.

Please describe your company and your position there.

I am an account manager for an IT outsourcing company. We provide custom mobile and web development services focusing on European and US markets.

For what projects/services did your company hire Belitsoft?

We faced a very challenging task to launch one of our customer's projects with a rich React frontend—both web and mobile—within a very short timeline. To successfully deliver the project to the due date, we had to strengthen our internal team. That's where Belitsoft stepped in.

What were your goals for this project?

We were building a project and looking to augment our internal team with React and React Native expertise to accelerate the development process.

How did you select this vendor?

Belitsoft was recommended by our partner who’d relied on them on a previous project with a React Native framework. Since the company was highly recommended, we had conversations with their developers and felt confident in their proposals.

Describe the project and the services they provided in detail.

We needed help in developing a mobile app and a web app. After speaking to Belitsoft about the types of engineers we were looking for and the gaps in our internal team, they helped us identify what we needed. Belitsoft provided two React Native developers and two full-stack (PHP and React) developers for our team. They worked on user stories and delivered on time.

What was the team composition?

We worked with four developers. A project manager from our side oversaw the team.

Can you share any information that demonstrates the impact that this project has had on your business?

Choosing React Native capabilities for the project turned out to be a good decision for us. Thanks to code reuse, we were able to improve cost-efficiency. We’ve continued working with Belitsoft as they have demonstrated to be a reliable team to hop on halfway through an ongoing project. Their experience in both front- and backend development helps us meet demanding project requirements and tight deadlines. 

How was project management arranged and how effective was it?

Through a mix of day-to-day cooperation, Slack communication, and Skype meetings, we discussed any issues, concerns, or challenges. To deliver our work, we stuck to agile development principles. Skilled and very professional, Belitsoft did what was required, according to what our teams have agreed upon.

What did you find most impressive about this company?

Belitsoft took responsibility for their work and provided quality development services. They were transparent and honest. We didn’t have to worry about finding new engineers.

Are there any areas for improvement?

We were happy with the partnership. Belitsoft delivered what we had asked them to provide in accordance with our requirements.

Introduce your business and what you do there.

I’m a project manager at an IT Consultancy called Interprobe.

What challenge were you trying to address with Belitsoft?

We don’t have our own in-house developers, so we partner with different development companies to execute our client projects. I’ve worked with Beltisoft on multiple projects to create web-based apps.

What was the scope of their involvement? 

Beltisoft acts as one of our development partners for our client projects. Typically, we come up with an idea and provide them with a set of technical specs. They then work with us to discuss the challenge and come up with the best way to approach the solution.

For one of our projects, they created a web-based presentation that introduced healthy food to children in pre-school and kindergarten. The app included different videos, music sequences, and interactive games to help educate kids. The team is currently working on a platforming game for PC where players can go through a parkour course to collect points and earn achievements.

What is the team composition?

We’ve worked with about 5–6 project managers, though I’m not sure how many developers are working behind the scenes.

How did you come to work with Belitsoft? 

My supervisor had worked with Belitsoft while at a previous company, so he already knew how well they could perform. They’re fast workers who develop proper software, so we decided to engage them for our projects.

How much have you invested with them? 

We’ve spent between $50,000–$100,000 thus far.

What is the status of this engagement? 

Their work started in 2016 and is ongoing. We foresee this being a long-term partnership since the parkour game requires a lengthy development timeline.

What evidence can you share that demonstrates the impact of the engagement?

Belitsoft completed the nutritional web app on time, and we were happy with how reliable the functionalities were. The parkour game is still in progress, but the quality of the work they’ve delivered has been consistently high-quality. 

​​​​​​How did Belitsoft perform from a project management standpoint?

We have a stable communication line, utilizing various channels to keep all parties on the same page. I appreciate how quickly they answer us. If we have any questions or find any bugs, I can rely on them to get back to us promptly and address the issue. They tell us exactly what they’re working on, which helps us stay informed at every step.

What did you find most impressive about them? 

Their work speed is truly impressive. Since we work with multiple stakeholders, it’s really important for us to stick to the established timeline. Belitsoft understands our needs, working quickly to stay on pace. They’re clearly dedicated to making the project work, and I like that they offer ideas and alternative solutions.

Are there any areas they could improve? 

No, there’s nothing to say.

Do you have any advice for potential customers?
 
For other German companies like us, you’ll need to speak English because they conduct business in English.

Introduce your business and what you do there. 

I’m CEO of Torsion Information Security, a cybersecurity company.

What challenge were you trying to address with Belitsoft? 

We needed to put together a team of external resources to help us build the first version of our software.

What was the scope of their involvement?

Belitsoft did frontend UI development on our software solution. They also helped build some website artifacts and a few other things as well. We gave them specific requirements, as well as a long and detailed specification document.

Our solution provides secure data access control, which is invisibly integrated with our customers' businesses. It helps businesses get control of who has access to what among their files, folders, and sites. The solution is built on Microsoft Azure. The frontend uses AngularJS, and the backend uses a Microsoft stack of SQL and .NET. 

What is the team composition? 

At the project's peak, we were working with five people. The number went up and down throughout the engagement. We were also assigned a project manager. 

How did you come to work with Belitsoft? 

I did a competitive tender and an initial RFP. Belitsoft was one of about 15 companies that responded, and their response was the best. 

How much have you invested with them?

We spent around $100,000.

What is the status of this engagement? 

The project took place between October 2016–August 2018.

What evidence can you share that demonstrates the impact of the engagement? 

Belitsoft delivered solid results. They kept to the project scope, and they kept to their commitments on time frame. The software is of good quality, and we continue to maintain it. 

How did Belitsoft perform from a project management standpoint? 

We communicated via Skype and email. Their team was responsive when we had questions. Their budget control and timing were good as well. 

What did you find most impressive about them? 

Belitsoft was committed to getting things done on time and to solving problems. Some of our requirements were very difficult, and they always managed to figure it out. 

Are there any areas they could improve? 

Not really. It was a solid engagement. 

Do you have any advice for potential customers? 

Stay close to the details and manage them closely. They have good people, so as long as you do that, you’ll get good results. 

Introduce your business and what you do there.

I am the former executive director of @HomePrep, which offers online training for various industries including construction, cosmetology, and engineering, among others.

What challenge were you trying to address with Belitsoft?

We contracted with Belitsoft to develop our learning management system (LMS).

What was the scope of their involvement?

The learning management system is an essential part of our business. Belitsoft offered a standard LMS option, but we had them customize it over the years to support what we needed for our clients. As an online education platform, the LMS hosted all of the online classes, housed student records, issued certificates of completion, and tracked sales. Of the many integrations they have coordinated over 11 years, Mailchimp and VirtueMart stand out as two of the most significant. Similarly, their work with T-HUB synchronized our website’s sales with QuickBooks. Belitsoft built the LMS using PHP and MySQL and integrated it with JoomlaLMS.

What is the team composition?

At any given time, I could communicate with the managing director, a project manager, or a lead programmer, but I am unsure of the total team size.

How did you come to work with Belitsoft?

We initially engaged with a Denmark-based company because they had developed a couple Joomla extensions we hoped to use. Once we realized that we were in search or something more robust, they recommended Belitsoft.

How much have you invested with them?

We spent about $80,000 on their custom development work.

What is the status of this engagement?

The engagement began in July 2007 and remains ongoing.

What evidence can you share that demonstrates the impact of the engagement?

We were able to offer specific courses in unique areas because of custom integrations Belitsoft provided. More broadly, they developed features that saved our company countless hours of administrative tasks. They’ve been so dynamic in building features that help our business.

How did Belitsoft perform from a project management standpoint?

We traversed the time differences well with an effective communication method through Skype and emails. Whether it was something urgent or less critical, they’d resolve any problems right away.

What did you find most impressive about them?

I’m not a technical person, and we didn’t have any programmers on our staff. Belitsoft worked on our JoomlaLMS—that’s their main item—but they also handled every kind of complicated website problem for us. We relied on them for guidance in areas well beyond their core role.

Are there any areas they could improve?

No, I can’t determine anything that needed to be improved.

Do you have any advice for potential customers?

The quality of their work for the rate that they charge is incredible. I would put their work on par, if not better, than U.S.-based companies with similar prices.

Introduce your business and what you do there.

I’m the solutions architect at an IT consulting company based in Istanbul, Turkey. We outsource some of our projects to companies in Belarus, one of them being Belitsoft.

What challenge were you trying to address with Belitsoft?

We needed extra resources to complete a project for one of our clients, so we looked to Belitsoft.

What was the scope of their involvement?

Over the years, they’ve worked on several projects, the first involving QA automation. It was a cycle of continuous building and deployment for test projects. Their work involved Java test automation in Selenium and integrating additional tools. They’ve also provided SQL server integrations services as part of a client’s migration initiative. For another project, Belitsoft built a web application using .NET technology. Currently, they’re working on another test automation project, doing code reviews and complex integrations. We’ll continue to outsource work to them on an ongoing basis.

What is the team composition?

I’ve worked with an account manager and a combination of mid- to senior-level engineers, developers, and QA specialists. The account manager handles the logistics of the collaboration, like interviews and progress reports.

How did you come to work with Belitsoft?

At the time, a client requested that we outsource some of the work. I searched Clutch for development companies in Minsk. I met with about six candidates and shortlisted two of them—Belitsoft and another vendor. After running trials with each, I chose a few team members from both companies.

How much have you invested with them?

So far, we’ve spent between $120,000–$150,000 on their services.

What is the status of this engagement?

I started working with them in August 2017, and the partnership is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

From a QA perspective, our clients are always happy with Belitsoft. They automated and structured testing operations to replace the fragile and unreliable original processes. In terms of app development, they completed an extremely complicated integration within the designated period. Overall, Belitsoft’s quality of work has contributed to the successful relationships with our clients.

How did Belitsoft perform from a project management standpoint?

Their resources act as part of our internal team, so they’re under my management. They’re prompt in delivering timesheets. All of their work is very detailed. They don’t hesitate to ask questions, and they’re persistent in getting answers. With that said, I also trust their judgment. If I can’t get back to them quick enough, I’m confident in their ability to fill in the answers for themselves. Overall, they’re independent and professional workers.

What did you find most impressive about them?

They are transparent and honest. I’ve had issues with other companies, but Belitsoft is different. At the beginning of the project, they offered several workflow models and allowed me to choose the one I liked best. In their proposals, they outlined the benefits and challenges of each approach. They never left me in the dark, and I always knew what to expect.

Are there any areas they could improve?

I’m happy with the partnership. All I expect from them is talented developers at a reasonable price, and they’ve definitely delivered on those terms.

Please describe your company and your position there.

I run one of our engineering teams for advertising campaign management. Our annual advertising spend on social platforms such as Facebook, Instagram, and Twitter total hundreds of millions of dollars.

For what projects/services did your company hire Belitsoft?

Initially, we asked them to maintain our legacy PHP product, but they now help us with other projects.

How did you select this vendor?

We’ve worked with a contract engineer in Minsk for years, which was the primary reason we looked for a team in that area. After talking to a few companies, we picked Belitsoft because of the talent they had available.

Can you go into detail about the services they provided and the scope of the project?

Belitsoft acts as our offshore engineering team. They are now collaborating with our engineers in Boston on all facets of our product. Aside from PHP, they’ve also used Java and Groovy.

I’m pleased that their IT department can solve VPN and other miscellaneous environmental issues on their own. They also serve as a good knowledge base for their own engineers. As a result, I've found we’ve had to do minimal technical mentoring or HR management. Most of what we do is train them on our specific product and business, which they pick up quickly.

What was the team composition?

I started building the team about a year ago, and we are now working with four developers and two QA staff from Belitsoft. We also work with two product-focused people, three additional developers, and QA staff in Boston.

Can you share any information that demonstrates the impact that this project has had on your business?

There has been a definite increase in velocity since they came on board. As a result, we’ve been able to upsell existing clients, onboard new ones, and decrease churn.

How was project management arranged and how effective was it?

We’ve had occasional gaps in communication, but our engineer in Minsk has helped clarify things.

What did you find most impressive about this company?

We’re impressed with their IT department's ability to quickly solve problems. Plus, their engineers quickly adapted and moved to a new language.