Customer Support, BPO and Software Development

Intelligentbee is a Customer Support, BPO and Software Development Services company based in Eastern Europe with operations in US, EU, UK and Australia. Our vision is to become the scaling partner for our clients, building trained and managed teams or complete software solutions.

Our development shop is among premium JS companies on the US market and our developers are experts in NodeJS, ReactJS, PHP/Symfony, Go Lang, HTML5 and CSS3, iOS and Android.

We differentiate ourselves by providing full-stack development and customer support teams who are managed, trained, self-sufficient and swiftly align to our client's business objectives, that they can hire either by project or as an extension to their existing team.
We provide 24/7 Outsourced Technical and Customer Support Tailored For Your Business Needs, prioritizing your customers’ happiness in providing your product support. With our chat and email support services, you can be available every day, all the time.
We closely monitor the response time (SLA) and support health score (SHS) having as final scope to satisfy business requirements and drive customer loyalty.
Our Mission is to improve the quality of online by creating and maintaining web and mobile apps and offering outsourced customer support that delivers significant value to their customers.
We do that by providing both strategic and tactical knowledge with qualified teams executing against a proven process and using the latest technology available.
Tell us about your project, be it software or customer support. We'll be in touch right away. [email protected]

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$10,000+
< $25 / hr
50 - 249
Founded 2010
Iasi, Romania
headquarters

Focus

Service lines
60%
20%
10%
5%
5%
Non-Voice BPO/Back Office Services
Web Development
Mobile App Development
Client focus
50%
50%
Midmarket ($10M - $1B)
Small Business (<$10M)
Industry focus
20%
20%
15%
15%
15%
15%
Advertising & marketing
Information technology
Business services
Application Platforms
70%
10%
10%
10%
Frameworks and CMS
20%
20%
20%
10%
10%
10%
10%
Mobile Focus
40%
30%
30%
Mobile Platforms
35%
35%
30%
Non-Voice BPO Focus
30%
30%
30%
10%
Programming & Scripting
30%
30%
20%
10%
10%

Portfolio

Key clients: 

Sendgrid.com, Cloud-elements.com, Flocaapp.com, CarnegieTechnologies.com, eventway.io, priceway.io, Eventcloud.co, edatasource.com, creativeems.com, Music Training Center, StudyEnjoy.com, Pell.io, Pricedefy.fr, OMI.dk, FrancePrix.fr

Reviews

4.8
4.750000
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