Wise LLC

Introduce your business and what you do there.

I’m the founder of an e-commerce and mobile app consulting company. We connect our clients with a worldwide network of experienced outsourcing companies.

What challenges were you trying to address with Wise LLC?

One of our clients, a large cosmetics retailer, had a complicated Magento installation project with weak performance and non-working upgrades. Our goal was to increase performance and move the site to an optimized environment.

What was the scope of their involvement?

They cleaned up the Magento installation and fixed all dependencies and errors. They did extensive optimizations of the JavaScript and CSS code. Their team also set up the payment system correctly. 

What is the team composition?

I initially spoke with the CEO, but I was then assigned a project manager who was my main point of contact. I also worked directly with a senior developer.

How did you come to work with Wise LLC?

I found them on UpWork and chose them because of their location because we’re in a similar time zone so it’s easy to communicate. They also had great reviews and extensive experience. 

How much have you invested in them? 

I think we spent around $13,000. 

What is the status of this engagement?

We worked together from March–July 2020. 

What evidence can you share that demonstrates the impact of the engagement?

I was delighted by them. They’re very professional and understand discretion. They reached the goals of this project and delivered more than what I expected. 

How did Wise LLC perform from a project management standpoint? 

Communication was easy and fast. If something wasn’t clear, they asked questions to get a better understanding. We communicated through the Upwork platform. We had one weekly call, but otherwise, we used the chat function. 

What did you find most impressive about them?

Two previous companies had failed to do the repair for this Magento platform. It was a complex project because there were so many errors. Wise LLC not only fixed the platform, but they upgraded and optimized it. 

Are there any areas they could improve?

No.

Do you have any advice for potential customers? 

It helps if you know exactly what you want, but you can trust any recommendations that they provide. 

Please describe your company and your position there.

DarwinApps provides a dedicated team of developers for the marketing departments of startups, mid-sized corporations, and international Fortune-500 companies — building apps, websites, software, and everything in between.

For what projects/services did your company hire Wise LLC?

We’ve worked with Wise LLC to build a ground-breaking Drupal site that aims to change the dynamics of land degradation in Latin America and the Caribbean

What were your goals for this project?

Finish the Project within the scheduled Timetable, Budget, and with the Hight Level of Quality. Increase organic traffic to the site from 35000 visits per month to 100000 visits per month.

How did you select this vendor?

Proposal Evaluation and Vendor Selection. Each of the requirements was addressed weighed according to their importance and the price quoted was checked. Among these, the best proposal which suits our business requirements and comes at a reasonable cost was selected

Describe the project and the services they provided in detail.

Wise LLC developed and launched a new Web Site . The project began with a discovery workshop, which let us be on the same side. Once all was approved, the actual production began in the form of 2-week sprints. The functional versions were ready for user testing and feedback every two weeks.

What was the team composition?

Team composition, or the configuration of team member attributes, is a key enabling condition for effective teamwork. The project team had about 5 people, but certain individuals would come and go depending on the skills needed. We had a project manager on our side and simply used Wise LLC recourse on demand.

Can you share any information that demonstrates the impact that this project has had on your business?

Project was developed and launched exactly on time. Brilliant completion was a major achievement for us, we signed an extended contract with our vendors.

How was project management arranged and how effective was it?

Project management actually was on our side - so it's hard to say. Any way it was very impressive, complied with deadlines and always communicated delays well ahead of time.

What did you find most impressive about this company?

Wise LLC provides a diverse team of engineers with distinct expertise, experience, and specializations.

Are there any areas for improvement?

No - they are Awesome.

Please describe your company and your position there.

I'm a business architect of a company delivering competitive advantages to our clients by enabling and developing their digital capabilities.

For what projects/services did your company hire Wise LLC?

We did a redesign for one of our client's web site and we needed more high skilled resources for Drupal development.

What were your goals for this project?

The goal for this project was to make a great redesign real in a very tight schedule. The redesign contained a totally new module that couldn't be found from the market so it needed to be created from a scratch.

How did you select this vendor?

We met this vendor online and had a brief meeting about the project and the goal. Very quickly I felt trust to the vendor and their skills and ve made an agreement.

Describe the project and the services they provided in detail.

The vendor did Drupal backend and frontend development. Also server maintenance and migrating the site live.

What was the team composition?

Our team had one developer, content creators, a designer, and a project manager. The vendor's team had a team leader and two developers (backend, frontend)

Can you share any information that demonstrates the impact that this project has had on your business?

Our client was very satisfied with the end result. With the vendor, we managed to deliver all of designed features, even those that didn't exist on the market.

How was project management arranged and how effective was it?

The project was managed by us in cooperation with the team leader. We had daily status meetings because of the super-tight schedule. Everything went very smoothly and efficiently.

What did you find most impressive about this company?

Their skills and attitude A+

Are there any areas for improvement?

None noticeable

Please describe your company and your position there.

I am the founder of Grow Creative Group, LLC. We create innovative software solutions for organizations of all sizes.

For what projects/services did your company hire Wise LLC?

One of our clients has been using a custom built, but very outdated Microsoft Access application for in the field auditing. The application only ran on windows and had no central server, which forced them to use virtualization software and left a high probability of data loss. We hired Wise LLC to help us build a native MacOS application that synced with a Drupal 8 backend to replace the antiquated Microsoft Access application.

What were your goals for this project?

We needed a native MacOS application that supported working offline. We needed to generate pdf's on the fly with our without connectivity, and we needed a centralized database so administrators can access all data in real time.

How did you select this vendor?

We searched for a capable team through online sites like upwork and after reviewing past projects and several conversations, we were happy to hire Wise LLC.

Describe the project and the services they provided in detail.

They designed, developed, configured, and launched a new backend business management solution. The project began with a discovery workshop, which let us reach a mutual understanding of the business challenges and goals. Once we approved the workflows, the actual production began by developing the required webforms in Drupal 8. Once we had the forms designed in Drupal, including validation logic, the developers began work on the native MacOS application. Ultimately they took the forms and logic from Drupal and integrated with the native app, adding additional features including offline functionality, local storage and more.

What was the team composition?

We had 2 project managers, multiple developers and the Drupal side and multiple developers on the native app side.

Can you share any information that demonstrates the impact that this project has had on your business?

This was a large, complex project, but we were able to complete all requirements. While we are still a couple weeks away from deployment, the solution is being tested by the client team and we're experiencing an abundance of positive feedback. We've eliminated the need for additional software purchases / installations (virtualization software / windows), moved all data to a centralized backend, and enhanced the functionality through the use of modern software.

How was project management arranged and how effective was it?

Project management was complex for such a large project but the team was able to effectively deliver on target deadlines and provided very fast turnarounds when issues arose.

What did you find most impressive about this company?

The Wise team has a strong work ethic and is willing to go the extra mile to deliver results on time.

Are there any areas for improvement?

There is little the Wise team could do to improve.

Please describe your company and your position there.

Idea Bank Ukraine was founded in 1989. For 30 years, the bank has formed a business reputation as a reliable financial partner that offers products and services of European quality.

Idea Bank is the part of Getin Holding S.A. European financial group (Poland). Getin Holding S.A. (Poland) owns 100% of the bank's shares. I hold a position of head of the online marketing department at Idea Bank of Ukraine

For what projects/services did your company hire Wise LLC?

We hired Wise LLC to develop the new official Idea Bank website

What were your goals for this project?

Our main goal was to update the design of the site, to make it adaptive to any device. We also asked to upgrade UX-design, to make it more intuitive for modern users. At the same time it was needed to develop admin panels on the Drupal platform so that we could change the content of the site without the involvement of programmers.

How did you select this vendor?

One of the key and most valuable solutions we have received from the Wise LLC is the PWA technology, which has become an integral part of our digital business.

Describe the project and the services they provided in detail.

Wise LLC provided us with the following services:

• Front-end development
• Back-end development
• UI / UX services
• Quality Assurance

What was the team composition?

The team that worked on our project included the following specialists:

• 2 Project managers
• 1 Senior Drupal Back-End dev
• 2 Middle Drupal Back-end dev
• 1 Senior Front-end dev (ReactJS)
• 2 Middle Front-End devs
• 1 Manual QA
• 1 Automatic QA 1 BA

Can you share any information that demonstrates the impact that this project has had on your business?

Since the launch of the new site, the average time spent by users on the site has increased ,the number of pages visited per user session has increased too. These factors had a positive effect on the overall conversion of site users into the Bank's client.

How was project management arranged and how effective was it?

We decided to use 2 project managers. This solution was created during the project. This happen because we clearly understand web development process and creating a new ideas.

One of PMs clearly understands the current situation and process. Another one can always generate new ideas. Sometimes they change his own places. From the business analysis phase to the release, development was carried out according to the Scrum methodology with two-week sprints.

At the end of each sprint, we received a part of the finished functionality. This approach allowed us to practice agile management of the development and change requirements on time in order to maintain the relevance of our product in the face of constantly changing business trends.

After the release, we switched to the Kanban methodology in order not to tie the implementation of tasks to sprints.

What did you find most impressive about this company?

Web development professionalism, ability to solve any issue, and speed of task execution impressed us the most during the cooperation with the company "Wise LLC"

Are there any areas for improvement?

Sure. We have an improvement plan for this year (also, next year too)and we're really happy to work with this company. Our site is constantly evolving, adapting to the requirements of the market and new trends in technologies. We do our best to improve the user experience during interacting with our service.

Now we are working on personalized content and the speed of our service on mobile devices. We introduce AMP pages, configure new analytics algorithms. The technical solution to these problems

Please describe your company and your position there.

We hired Wise to complete a custom software development - SaaS application. The project was a combined effort between our company, our client and Wise and it had 10 technical resources on it.

For what projects/services did your company hire Wise LLC?

Wise was responsible for all the architecture, development, QA and project management of all aspect of the new platform.

What were your goals for this project?

Release a new subscription platform for school students.

How did you select this vendor?

We interviewed several companies to make sure they had the right technical skills. Wise demonstrated both architectural and technical skills we needed.

Describe the project and the services they provided in detail.

Complete implementation of the project

What was the team composition?

4 back end developers 3 front end developers 1 QA resource 1 Project manager 1 software architect

Can you share any information that demonstrates the impact that this project has had on your business?

Project delivered on time and within budget.

How was project management arranged and how effective was it?

Excellent project management. Having a dedicated PM made life much easier for us.

What did you find most impressive about this company?

quick response time - whenever we had an issue, they got back to us and fixed the issue right away.

Are there any areas for improvement?

Not really!

Please describe your company and your position there.

We are a IT Managed Services Provider. I am the CEO.

For what projects/services did your company hire Wise LLC, and what were your goals?

Our website was designed over 8 years ago and needed a computer redesign.

How did you select Wise LLC and what were the deciding factors?

We from them on Upwork. The have worked with companies similar to my company.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

First they redesigned our logo. Once they finished that the completed the redesign of each page of the website.

How many people from the vendor's team worked with you, and what were their positions?

A project manager managed the project along with 3 designers.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We love the redesign. It expresses our new services and products.

Describe their project management style, including communication tools and timelines.

We had weekly design status meetings along with managing tasks in Asana.

What did you find most impressive or unique about this company?

They gave us a site that is easy to update.

Are there any areas for improvement or something they could have done differently?

Nothing they did a great job.

Please describe your company and your position there.

We are an official reseller of office furniture.

For what projects/services did your company hire Wise?

We hired them to make a new Magento site.

What were your goals for this project?

Our goal was to update our existing website with a responsive design and new features.

How did you select this vendor?

Another agency recommended them.

Describe the project and the services they provided in detail.

Wise designed and developed our new modules and integrated them with our existing ones.

What was the team composition?

We worked with a project manager who answered all of our questions and contacted the whole team.

Can you share any information that demonstrates the impact that this project has had on your business?

Wise delivered the project on time. We found some problems afterward, but they were fixed quickly.

How was project management arranged and how effective was it?

We were always in contact with the project manager. They informed us about every step they did.

What did you find most impressive about this company?

We had access to the project via a subdomain on the site so we could follow any change.

Are there any areas for improvement?

There’s always room for improvement, but I can't think of any right now.